WHO WE ARE
The managero shop is run by Managero Software Limited, a company registered in England and Wales, company number 17500331.
Registered office: Ileden Farm House, Ileden Lane, Canterbury, CT4 6HP.
Email: hello@managero.co.uk
We are not registered for VAT, so no VAT is added to our prices.
These terms apply to everything you buy from this shop. Please read them before you order. If you order, you agree to them. We sell to consumers in the UK.
WHAT YOU ARE BUYING
Every item is a standard managero design, printed to order in the UK by our production partner Inkthreadable, then posted to you. Nothing is made until you order it.
Photos show the design as closely as we can. Colours on screen can look a little different from the printed garment, and because each piece is printed on its own, small differences in print position between pieces are normal.
Sizes and measurements for each item are on its product page.
PRICES AND PAYMENT
Prices are in pounds sterling and include UK delivery. There is nothing to add at checkout.
You pay by card when you order, through Stripe. Apple Pay and Google Pay appear if your device supports them. We never see or keep your card number.
If we have made an obvious mistake in a price, we will tell you before we make your order and you can choose to go ahead at the right price or have a full refund.
YOUR ORDER AND OUR CONTRACT
When you pay, you make an offer to buy. Our contract starts when we email you to confirm your order. That email is your record of the order and of these terms.
If we cannot make your order for any reason, we will tell you and refund you in full.
Orders over £50 (before delivery, which is included) get one free Atlas sticker, added to the same parcel. The free sticker is a gift: if you return your order, you do not need to send it back.
DROP 01 closes at 23:59 on 1 December 2026. We do not take orders after that.
DELIVERY
We deliver to UK addresses only.
Each item is usually printed within 3 to 5 working days, then sent by Royal Mail Tracked 48, which takes 2 to 5 days. Allow up to two weeks in total. If something holds us up, we will tell you. If we have not delivered within 30 days of your order, you can cancel and get a full refund.
The goods are our responsibility until they reach you or someone you name to take them in. They become yours when we have your payment and they are delivered.
More on delivery: Delivery and returns.
YOUR RIGHT TO CANCEL
You can cancel your order without giving a reason. Your right to cancel ends 14 days after the day you, or someone you name, receive the goods. If your order comes in more than one parcel, the 14 days run from the day the last parcel arrives.
To cancel, tell us clearly, for example by email to hello@managero.co.uk. You can use the model cancellation form on our Delivery and returns page, but you do not have to.
Send the goods back within 14 days of telling us. You pay the cost of sending them back. We refund the full price you paid, including delivery, within 14 days of getting the goods back or of you showing us proof that you sent them, whichever is sooner. We refund to the card you paid with, and we charge no fee.
You can try items on as you would in a shop. If an item comes back worn, washed or damaged, we may take the loss in value off your refund.
Full steps, the return address and the form: Delivery and returns.
IF SOMETHING IS WRONG
We are under a legal duty to supply goods that conform to this contract: of satisfactory quality, fit for purpose and as described. If an item is faulty, damaged, misprinted or not what you ordered, email hello@managero.co.uk with your order reference and a photo.
- Within 30 days of delivery you can reject it for a full refund.
- After 30 days, or if you prefer, we will reprint or replace it. If that does not work or is not possible, you can have a refund or a price reduction.
- You do not pay any postage for faulty or wrong items. We will tell you how to send them back, or whether you need to at all.
This does not affect your legal rights. You can get advice from Citizens Advice at citizensadvice.org.uk or on 0808 223 1133. A claim for faulty goods can be made up to six years after delivery in England and Wales (five years in Scotland).
OUR RESPONSIBILITY TO YOU
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We are not responsible for loss that was not foreseeable when you ordered.
We do not limit our liability for death or personal injury caused by our negligence, for fraud, or for your legal rights as a consumer.
We sell to consumers for their own use. If you buy for a business, we are not responsible for loss of profit, loss of business or business interruption.
YOUR INFORMATION
How we use your name, email and delivery address is in our Privacy notice.
COMPLAINTS AND THE LAW
If you are unhappy, email hello@managero.co.uk and we will try to put it right.
These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a claim in your own courts.
If any part of these terms cannot be enforced, the rest still applies. We may update these terms; the version on this page when you order is the one that applies to your order.
Version: draft, 18 October 2026.